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Continuous Quality Improvement (CQI)
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Continuous Quality Improvement (CQI)

Your company could be one of the many IT organizations all over the world that face serious quality problems. These could relate to the quality of the product in terms of unacceptably high defect levels and customer complaints or to the quality of project execution in terms of project cost and schedule overruns. Either way, there is a serious, unwelcome impact on your bottom line that you can ill afford.

As you grapple with these problems, you wonder what happened to the much touted benefits that your CMMI was supposed to bring about. It was put forth as the panacea for all your difficulties, but somehow it has not worked out as expected. This is usually because the implementation tends to be done with an eye on the marketing benefits of certification. What that means is that you have to rush through the initiative and are not able to pay sufficient attention to transforming your way of working and absorbing the changed processes into your company culture.

What you need is a program that helps you realize the quality improvements that process driven working should bring about. If you have been already appraised at CMMI Maturity level 3 or higher, then you have the foundation for using CyberQ's Continuous Quality Improvement Service. Even if you have never embarked on a quality improvement program before, you can use this service in conjunction with our CMMI implementation offering. This is a program tailored specifically for your organization, to solve your quality problems and to bring you demonstrable benefits.

How it Works

We work with you to identify the most nagging areas of pain pertaining to quality in your company. These could be a high number of defects, schedule slippages or anything else. Our team of experts will then

  • Understand the exact nature of the problem

  • Gather all relevant data and analyze it

  • Think up solutions by drawing on their vast experience

You then implement the action items suggested and watch your problems wither away while your profits soar.

All this is done by a CyberQ team that consists of professionals well versed in software development, quality processes and their implementation.

 
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