Gap Analysis
A Gap analysis is done right at the starting of the CMMI engagement. The objective is to find out the gaps in the client's current documented and implemented practices against the CMMI reference model.

Based on the observations heard and seen during the interviews and document reviews, CyberQ prepares a road map for the implementation of quality management system at client's place. This road map details out time duration responsibilities for the activities related to process definition, trainings, and process deployment, readiness checks and appraisal.

The Gap analysis report along with the roadmap is presented to the senior management of the client at the end of the activity.

Internal Audits
CyberQ has adopted a lot of best practices and principles of other models that it uses while helping organizations to implement CMMI. On such principle is that of Internal Auditing. CyberQ believes that these add a lot of value to the organization as they help to identify the weaknesses and the problems that organization faces in a continuous manner and ensures that same mistakes are not repeated again.

The project managers and other relevant stakeholders are interviewed to ensure that the processes are being institutionalized. Compliance to the requirement of CMMI for each project is also checked. A multiple set of Internal Audits are conducted during the course of the engagement These Audits are iterative in nature with improvements being made at the end of each iteration.

Some of the activities that CyberQ conducts as a part of the Internal Auditing process are:

• Help in identifying team of internal auditors

• Train identified internal auditors

• Help identify projects to be audited

• Conduct internal audits through interviews and document reviews

• Prepare and present report on gaps and non closures

• Plan facilitation sessions for closing the gaps

Facilitation on Processes and Metrics Program
CyberQ not only identifies what is wrong but also tells the organization how to make it right. After each Internal Audit, debriefing and query resolutions are held with the members of different projects, project managers, /SEPG team, senior management and all the relevant stakeholders. These, essentially, are handholding sessions and help the client to carry on with the process improvement activity in a smooth and uninterrupted manner.

The facilitation is given on various aspects related to process improvement and metrics analysis. The facilitation helps in ensuring that the processes are effective and efficient and bring the maximum benefits to the organization, as well as comply to the requirement of CMMI.

CyberQ helps the client to define the Process Asset Library (PAL) or Software Process Database (SPDB) which contains the Organizational Set of Standard Processes (OSSP) along with the guidelines for process tailoring, metrics data from different projects, results of metrics analysis, which help improve the estimation and reusable process assets which help reduce dependence on individual brilliance and help retain learning within the organization.

Some of the various activities that CyberQ conducts during facilitation are:

• Guidance on implementation of Documented Quality Management System with enhanced process compliance to CMMI.

• Facilitation on organization wide metrics deployment

• Help in planning for Process Implementation and Institutionalization

• Recommending improvements/ tailoring in processes during implementation

• Helping the organizations to build the Process Asset Library

Readiness Review
A formal CMMI Appraisal or a SCAMPI Class A is a very intensive and time-consuming exercise, and for these reason it is quite expensive as well. In order to ensure that the organizations is ready for the formal SCAMPI Class A Appraisal, CyberQ conducts a Review about 6 to 8 weeks before the Appraisal. The Readiness Review is essentially a mock Appraisal, and is done to make sure that the client is ready for the final Appraisal. The focus of a Readiness Review is primarily review the compliance of documented and implemented processes to the targeted level of CMMI.
At the end of this exercise an Appraisal Readiness Review report is submitted to the client. Review of PIIDs is also done during and prior to this activity.